Reviews 2017-07-10T19:47:13+00:00

Social Media has shaped our lives and our thoughts;
however, sometimes it doesn’t all tell the whole story.

Vacations are some of the best parts of people lives; however, they rarely illustrate how lives are improved, marriages are healed, and family memories are built. Our owners are offered opportunities every day to tell us what they thought of their vacation or their ownership at Capital Resorts Group – here are just a few of their recent comments.

All ()
Company ()
Experience ()
Staff ()
84 Main ()
Barefoot Suites ()
Carriage Place ()
Crowne View Heights ()
The Lodges at the Great Smoky Mountains ()
The Lodges at Table Rock Lake ()
Grand Crowne Resort ()
Hollywood Beach Tower ()
La Costa ()
Ocean View Vacation Villas ()
Polynesian Waterpark ()
Sanctuary Lodge at Splash Canyon ()
Seaside Resort ()
Surrey Resort ()
Waterside Resort ()

James C

Amazing accommodations, great location and super friendly staff.

Donald S

Enjoyed our stay and hope to travel back someday. 84 Main felt very secure and friendly. Pleased with accommodations.

Michael N

The furnishings were beautiful. It was central to a lot of nice things to do.

Sandra S

Superior accommodations and well kept and outstanding service!

Steven K

The only negative comment I have is extremely minor. I wish there was more silverware. We usually ate in one meal a day and it wasn’t enough to run the dishwasher so I did a great deal of hand washing silverware and dishes. Even though there were just two of us, if there was 6-8 place settings it would have been better…in some cases there were only 3 of an item. Everything else was perfect!

Robert L

Very nice place…just as expected!

Thomas A

It was beautiful and relaxing

David A

It is luxurious and quiet. It is near to sites to see and experience. Close enough to Portland for airport transportation and Portland’s sites are endless.

Laura M

Melissa was awesome! Whatever you pay her it isn’t enough! She was always available, pleasant and responded to any requests promptly! She went above and beyond for all her guests.

Rhonda P

Everyone was very friendly and when I had any questions they answered and fixed the issue immediately no questions asked.

Trista H

We have stayed at this resort in the past and Have enjoyed our stays in the past. We really have fun when we when we are in the Wisconsin Dells and when our accommodations are made easy it makes the trip much more enjoyable !!!

Donald M

It would have been nice to have measuring cups and measuring spoons in the room so we could properly cook a meal that required measuring ingredients. Otherwise we found everything to be to our satisfaction.

Deborah D

It would have been nice to have measuring cups and measuring spoons in the room so we could properly cook a meal that required measuring ingredients. Otherwise we found everything to be to our satisfaction.

Shannon M

It was an impromptu family weekend away we had kids 17year old to 4 yr old’s. The pool and water park prefect for everyone. The price was amazing. Hoping to come back and check out the summer parks

Shirley L

The anniversary card was a pleasant suprise which we enjoyed and the ocean view from our accomodations was spectacular. Thanks for making us feel special and welcomed.

Jesse H

Staff are friendly and helpful, villas are close to the ocean and restaurants. the pool was near by, and clean.

Timothy B

Had a very short stay, however, enjoyed every minute. Hope to return in the future for a much longer stay. Thank you Capital for this resort.

Robert D

Throughly enjoyed our first time in Biloxi and Ociean View. We will definitely be back and will certainly tell others it is a place to visit.

Rodney Y

Everything and everyone was great. It was a pleasant experience. I am extremely satisfied. I am glad I decided to become an owner.

James W

The reasons: Great location, great people, and very comfortable accommodations. Plain and simple a great place to stay.

Doris P

Ocean View is a nice place to stay,close to a lot of good places to eat and plenty to see and shop. Good place to rest!

Sandy M

it was super clean everyone is nice if we needed anything to go to the office that would give it to us and it was just quiet and just so comfortable

Robert G

I was surprised to find out that all four buildings were not part all available for time share use. Site location was very good. Having a map of the area at check-in would be helpful.

Michael R

It’s very beautiful there and if Branson has the kind of entertainment you enjoy it’s a great place to stay.

Rickie T

Felt like enjoyed our stay with you and had a wonderful time. Everyone was very professional.

Vicki H

We like it a lot. I purchased guest certificate for my daughter and her family to stay there in July!

Alan D

Just a wonderful week with my family made possible by Crowne View Heights.

Paul S

It was a beautiful setting, the villas were beautiful and spacious and the staff were wonderful

Mike S

Great place to stay.3 minutes from Silver Dollar City. Great pool area.

Robert E

Clean, quiet, great location with view of lake and forest next to rooms where squirrels worked played constantly.

Earl J

A soap dish on counter in bathroom would be nice. Also, a full length mirror inside closet or somewhere would be helpful to guests. Overall a wonderful stay!

Patricia A

We visited late in the season, so the pool was closed and a little chilly for the hot tub. We enjoyed the condo and will give it serious consideration when we return to Branson. We are Diamond Resorts owners that will also play in our decision. Cannot think of anything that could be improved upon. Other than signage. Thank them for a wonderful experience.

Diana C

We had a very nice stay and were treated well. The location and property were very nice.

Howard S

We were treated kindly, they were right there when we had a problem.

Ruth V

It was beautiful and led to a great relaxing vacation. Wish we had more time to stay and enjoy.

Tonya A

Great location.. Staff was courteous & extremely helpful. Stay was very relaxing.

Glenn E

it had a great view and the staff were very attentive and had suggestion of things to do to fit our needs

Vanessa G

Love having a quiet and pet friendly place to stay. Would like a few more weights, some resistance bands, and a stability ball in the fitness room. Would have liked to use the hot tub without diapered children in there whose parents were blatantly ignoring the sign that the spa was for adults only. Otherwise, we had a fantastic stay!

Gabriella Z

Everyone was very courteous and polite. Had a great time while we were there and my kiddos are already asking when can we go back!!!

Daniel M

Some of the hesitancy is that there was not any maid service provided and I was not able to use the amenities due to my temporary physical limitations. Overall for a small project it was well located and comfortable.

Tanya O

If I would stay again, I would recommend anyone to stay.

Charles W

The complex felt entirely safe, was located conveniently, and staff very helpful.

Ashley L

Such a clean place , it’s amazing! Love that they have DVD players in the rooms and washer dryers. We love staying here.

Wayne L

The people that work there go out of their way to help with anything you might need.

John W

great stay! great staff! clean and organized felt right at home

Terrella T

Everything was great from the staff to my room no problems. Beautiful place I would most definitely reserve here again in the future

Betty B

I couldn’t find anything negative about the resort it was Excellent can’t wait to go Back.

Elizabeth G

My family and I had a pleasant stay it had everything we needed. We able to check in early which surprised me.

Ashia R

Clean, everything was available, nice staff, walking distance from a park

Daniel C

this was a great place and we will certainly stay here again. Thank you for a wonderful stay!

Karen F

Although the accommodations were what I was expecting it look more like a hotel it was still nice so I would recommend it and the staff is really good about fixing any problems

David L

The accommodations were very well-planned very clean and well kept

Terry B

Barefoot Suites is very nice and is in a great location. The staff was very friendly and professional. Thank You!!! Your hospitality was amazing!

Yvonne H

The only thing I recommend is pen and paper. There wasn’t any in the villa. Everything else was amazing!

Shatronda A

an extra blanket and it was brought right up to me with no hesitations.

Reginald C

Favorably impressed. Would definitely return to this location. Thank you!

Allen G

Was one of the best Capital Resort properties we have stayed at.

Walter B

My wife and I stayed at this resort while attending a conference in Orlando. We would definitely want to stay there again if we came back to the area for a vacation.

Justin S

Everyone did a great job and made us feel like we were home. Very easy going… it’s like being at home

Glenda M

We hope to stay again next year at this resort. Perhaps for even longer if the points permit.

Shelioun M

I would recommend this place to stay! It was a great stay!

Chandra M

Good environment, close to attractions, accommodations were great.

Wallace J

Good location, nice pool, not too crowded,smaller resort feels more like home and great staff

Demetrius D

everything was very pleasant and great location. very clean everything I needed was right there.

James W

Lloyd Demsey, our sales person was professional and informative. There was no pressure from him at all, and he answered all the questions we had.

Justin B

Excellent location, well furnished. Pool was excellent

Rodney S

very well located for Disney World, very nice pool. Just a nice place to stay

Phillip H

Our overall stay was very comfortable and the staff was friendly, Courteous, and helpful.

Austin C

Property was clean and inviting. We enjoyed our stay.

Ben C

Entire staff was excellent….

David H

Wonderful place to visit. We would like to come back some time in the summer or fall color season.

Chris F

spotless clean comfortable beds and linens

Adam D

We loved the resort and will definitely be recommending it to others.

Janice V

Would highly recommend this property and plan on returning.

William R

The only thing we didn’t like was the living room couch, it was very uncomfortable. Everything else was wonderful and roomy.

John M

It was a very positive experience

Elaine S

Everything was perfect and met my high standards. A most comfortable & enjoyable stay ….thank you

Vicki H

The property was beautiful and the staff were very accommodating. I would definitely return. Very nice place

Richard D

We felt right at home there

Laurie B

Great property, great staff, great experience.

Karen M

Lovely apartment in a nice position, good part of town with restaurants and shops within easy reach. Kennebunkport is only a short drive away, the area is really well known for its views and beaches.

Joachim C

It was simply great 🙂

Ian B

The Penthouse was lovely, and a steal at the price.

Duncan L

Well managed, clean, spacious units. Upscale décor.

Brenda P

We had the Penthouse. Everything was perfect.

Marcia K

Keep up the standard!

Geneveve O

Great place to stay with our young kids. Excellent finishes that blew us away! Can we live there? LOL

Dan C

exceeded all expectations….Justine took good care with us…have spoken to several friends about the experience!! All positive!

Rondalyn R

Justine, Office Manager. Great at her job!!!! Couldn’t have been more helpful and accommodating. Provided a list of bait shops; place to buy lobster; lobster pot made available; mid week cleaning because we stayed 1 1 2 wks.

Kanwar S

Great location, well maintained and clean property, friendly staff and relaxed ambience.

William S

The space allowed us to be on vacation but provided plenty of area for each to have our downtime. Convenient walk to eating establishments and not far from the port.

Alex L

Capital has given us an opportunity to explore the world with our kids. Memories to last a lifetime!

Ronita M

Loved it!! The staff are really friendly and they even remembered my name!! Can’t beat that at all!!

James W

The accommodations The Lodges are great!! The views are stunning, and the location of the resort is just about perfect for going wherever you want to go. Add to that a staff that is caring and professional, and its just a wonderful place to visit.

Patricia S

Its a beautiful place. The resort was great. The bedrooms and bathrooms were very spacious. Ideal for family settings.

Samuel S

It’s a comfortable place to stay and the new rooms are amazing! We love the fact that they have the baby kid size pool areas for our little kids. Overall, it’s a great place to vacation with families!!!

Christopher Z

Clean. Great customer service. Beautiful view of Table Rock lake.

Anthony C

I went on vacation to relax and de-stress, and the facility offered me just that.

Ana H

Everything was clean,safe and my family and I had a great time.(Plus the theam park was in walking distance)

Stuart G

I would stay here again and suggest the property to family and friends.

Mark C

The resort was clean, well kept, attractive, and comfortable.The staff was friendly, attentive, and helpful; what more could a person ask for.

Mark A

Very nice property in a good location and well maintained. Absolutely a gorgeous place to stay.

Lori V

We loved it. Only problem we had was our son had some items locked in the safe and it malfunctioned. The items are being mailed to us by our hostess. Other than that we would love to come back in the future!

Tiana E

The owner services department always does a wonderful job fulfilling our needs, we are constantly needing last minute reservations and reservations for family and friends and they always strive to get us what we need and for the best value they can offer. They are always very courteous and prompt in fulfilling our requests. Thank you for wonderful service!

Trina W

Great customer service!!!!!

Walter P

Just waiting for everything to finish with paper work. Then i can enjoy what we bought.Respect the Capital Resort management for listening and understanding what we thought we were doing. Outstanding visit hope fully-featured for all concern. Thank you.

Edwin R

Ariel was helpful and courteous and prompt. Thank you.

Patricia B

The past couple years I was a disgruntled owner. I’m actually starting to enjoy my timeshare and appreciate the quality of customer service that I’ve gotten the past few months! Thank you.

Patricia O

The specialist was great! I had been trying to book a particular date for weeks, she put me on a watch list for cancellations and got my vacation booked in just a day or so. AWESOME!!!

Marvin B

Many such companies have poor reputations. I believe Capital Resorts is the exception. So far, all my concerns have been resolved. That is why I have upgraded to the bronze level.

Dianne P

The specialists are always kind and helpful when I’ve spoken to them. They are always informative about the resorts and do their best to get us in where we want to be!!!

Brenda A

You care about the owners. The resorts we have been to are very nice. I wouldn’t be embarrassed to take a millionaire to them. Unlike most of the motels we have stayed at before becoming owners at Capital.

Paul B

You’re some very special working there thank you so much for all you do!  

Larry S

Capital meets my dream making memories.  


When you called me yesterday, I was sitting at a hairdresser’s chair, so could not really express our appreciation as much as I would like to, ha, ha,…… Capital Resorts is very blessed to have an employee like you who truly cares for folks as well as the company in the long run.  I will stay in touch! May God bless you and your family!